@inproceedings{ICEIS-v5-2004-KotzeC,
	author        = "Paula Kotzé and Elsabé Cloete",
	booktitle     = "{Proceedings of the Sixth International Conference on Enterprise Information Systems, Volume 5}",
	pages         = "169--178",
	title         = "{Heuristics Supporting Usable Authoring Tools}",
	year          = 2004,
}