@inproceedings{ICSE-2005-MockusZL,
	author        = "Audris Mockus and Ping Zhang and Paul Luo Li",
	booktitle     = "{Proceedings of the 27th International Conference on Software Engineering}",
	doi           = "10.1145/1062455.1062506",
	editor        = "Gruia-Catalin Roman and William G. Griswold and Bashar Nuseibeh",
	pages         = "225--233",
	publisher     = "{ACM}",
	title         = "{Predictors of customer perceived software quality}",
	year          = 2005,
}