@inproceedings{IDGD-2011-ZhangM,
	author        = "Qiping Zhang and Nancy Marksbury",
	booktitle     = "{Proceedings of the Fourth International Conference on Internationalization, Design and Global Development}",
	doi           = "10.1007/978-3-642-21660-2_38",
	isbn          = "978-3-642-21659-6",
	pages         = "341--350",
	publisher     = "{Springer International Publishing}",
	series        = "{Lecture Notes in Computer Science}",
	title         = "{Once Broken, Never Fixed? The Impact of Culture and Medium on Repairing Trust in CMC}",
	volume        = 6775,
	year          = 2011,
}