@inproceedings{JCDL-2004-BesserBGGR,
	author        = "Howard Besser and Liz Bishoff and Kati (Ecaterina) Geber and José-Marie Griffiths and Joyce Ray",
	booktitle     = "{Proceedings of the Fourth Joint Conference on Digital Libraries}",
	doi           = "10.1109/JCDL.2004.1336105",
	isbn          = "1-58113-832-6",
	pages         = "97",
	publisher     = "{ACM}",
	title         = "{The virtual and the real: panel on current research on museum audiences and library users}",
	year          = 2004,
}