@inproceedings{KMIS-2011-GretschMH,
	author        = "Stéphanie Gretsch and Heinz Mandl and Jan Hense",
	booktitle     = "{Proceedings of the Third International Conference on Knowledge Management and Information Sharing}",
	isbn          = "978-989-8425-81-2",
	pages         = "48--56",
	publisher     = "{SciTePress}",
	title         = "{The Difficulty of Finding Experts — Implementation Process of Corporate Yellow Pages}",
	year          = 2011,
}