@inproceedings{SAC-1997-KnightKC,
	author        = "Graeme Knight and Danny Kilis and Perry Cheng",
	booktitle     = "{Proceedings of the 12th Symposium on Applied Computing}",
	doi           = "10.1145/331697.331710",
	pages         = "58--64",
	publisher     = "{ACM}",
	title         = "{An architecture for an integrated active help system}",
	year          = 1997,
}