@inproceedings{SEKE-2003-FresaAF,
	author        = "Antonio Fresa and Maria Carmela Annosi and F. Forte",
	booktitle     = "{Proceedings of the 15th International Conference on Software Engineering and Knowledge Engineering}",
	pages         = "39--45",
	title         = "{Corrective Maintenance Process: a Case Study from a Telecom Software Development and Maintenance Organization}",
	year          = 2003,
}