@inproceedings{CHI-2002-MartinRS,
	author        = "David B. Martin and Mark Rouncefield and Ian Sommerville",
	booktitle     = "{Proceedings of the 20th ACM SIGCHI Conference on Human Factors in Computing Systems: Changing our World, Changing ourselves}",
	doi           = "10.1145/503376.503419",
	isbn          = "1-58113-453-3",
	pages         = "235--242",
	publisher     = "{ACM}",
	title         = "{Applying patterns of cooperative interaction to work (re)design: e-government and planning}",
	year          = 2002,
}