@inproceedings{CHI-2013-SunZDRX,
	author        = "Si Sun and Xiaomu Zhou and Joshua C. Denny and S. Trent Rosenbloom and Hua Xu",
	booktitle     = "{Proceedings of the 31st ACM SIGCHI Conference on Human Factors in Computing Systems}",
	doi           = "10.1145/2470654.2466230",
	isbn          = "978-1-4503-1899-0",
	pages         = "1739--1748",
	publisher     = "{ACM}",
	title         = "{Messaging to your doctors: understanding patient-provider communications via a portal system}",
	year          = 2013,
}