@inproceedings{CSCW-1994-Ackerman,
	author        = "Mark S. Ackerman",
	booktitle     = "{Proceedings of the Fifth ACM Conference on Computer Supported Cooperative Work}",
	doi           = "10.1145/192844.193019",
	isbn          = "0-89791-689-1",
	pages         = "243--252",
	publisher     = "{ACM}",
	title         = "{Augmenting the Organizational Memory: A Field Study of Answer Garden}",
	year          = 1994,
}