@inproceedings{CSCW-2000-McDonaldA,
	author        = "David W. McDonald and Mark S. Ackerman",
	booktitle     = "{Proceedings of the Eighth ACM Conference on Computer Supported Cooperative Work}",
	doi           = "10.1145/358916.358994",
	isbn          = "1-58113-222-0",
	pages         = "231--240",
	publisher     = "{ACM}",
	title         = "{Expertise recommender: a flexible recommendation system and architecture}",
	year          = 2000,
}