@inproceedings{CSCW-2004-SetlockFN,
	author        = "Leslie D. Setlock and Susan R. Fussell and Christine Neuwirth",
	booktitle     = "{Proceedings of the 10th ACM Conference on Computer Supported Cooperative Work}",
	doi           = "10.1145/1031607.1031712",
	isbn          = "1-58113-810-5",
	pages         = "604--613",
	publisher     = "{ACM}",
	title         = "{Taking it out of context: collaborating within and across cultures in face-to-face settings and via instant messaging}",
	year          = 2004,
}