@inproceedings{CSCW-2012-Gilbert,
	author        = "Eric Gilbert",
	booktitle     = "{Proceedings of the 15th ACM Conference on Computer Supported Cooperative Work}",
	doi           = "10.1145/2145204.2145359",
	isbn          = "978-1-4503-1086-4",
	pages         = "1037--1046",
	publisher     = "{ACM}",
	title         = "{Phrases that signal workplace hierarchy}",
	year          = 2012,
}