@inproceedings{ICSE-1997-DeLineZS,
	author        = "Robert DeLine and Gregory Zelesnik and Mary Shaw",
	booktitle     = "{Proceedings of the 19th International Conference on Software Engineering}",
	doi           = "10.1145/253228.253267",
	editor        = "W. Richards Adrion and Alfonso Fuggetta and Richard N. Taylor and Anthony I. Wasserman",
	isbn          = "0-89791-914-9",
	pages         = "195--204",
	publisher     = "{ACM}",
	title         = "{Lessons on Converting Batch Systems to Support Interaction}",
	year          = 1997,
}