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Travelled to:
1 × USA
Collaborated with:
B.Suhm D.McCarthy B.Freeman D.Getty K.Godfrey P.Peterson
Talks about:
call (2) languag (1) speech (1) compar (1) center (1) touch (1) studi (1) natur (1) menus (1) tone (1)

Person: Josh Bers

DBLP DBLP: Bers:Josh

Contributed to:

CHI 20022002

Wrote 1 papers:

CHI-2002-SuhmBMFGGP #case study #comparative #natural language #speech
A comparative study of speech in the call center: natural language call routing vs. touch-tone menus (BS, JB, DM, BF, DG, KG, PP), pp. 283–290.
Bibliography of Software Language Engineering in Generated Hypertext (BibSLEIGH) is created and maintained by Dr. Vadim Zaytsev.
Hosted as a part of SLEBOK on GitHub.