@inproceedings{CHI-2009-TakayamaGN,
	author        = "Leila Takayama and Victoria Groom and Clifford Nass",
	booktitle     = "{Proceedings of the 27th ACM SIGCHI Conference on Human Factors in Computing Systems}",
	doi           = "10.1145/1518701.1519021",
	isbn          = "978-1-60558-246-7",
	pages         = "2099--2108",
	publisher     = "{ACM}",
	title         = "{I’m sorry, Dave: I’m afraid i won’t do that: social aspects of human-agent conflict}",
	year          = 2009,
}