@inproceedings{CHI-2010-KoC,
	author        = "Andrew J. Ko and Parmit K. Chilana",
	booktitle     = "{Proceedings of the 28th ACM SIGCHI Conference on Human Factors in Computing Systems}",
	doi           = "10.1145/1753326.1753576",
	isbn          = "978-1-60558-929-9",
	pages         = "1665--1674",
	publisher     = "{ACM}",
	title         = "{How power users help and hinder open bug reporting}",
	year          = 2010,
}