@inproceedings{CHI-2011-StarbirdP,
	author        = "Kate Starbird and Leysia Palen",
	booktitle     = "{Proceedings of the 29th ACM SIGCHI Conference on Human Factors in Computing Systems}",
	doi           = "10.1145/1978942.1979102",
	isbn          = "978-1-4503-0228-9",
	pages         = "1071--1080",
	publisher     = "{ACM}",
	title         = "{“Voluntweeters”: self-organizing by digital volunteers in times of crisis}",
	year          = 2011,
}