@inproceedings{CSCW-1986-Neches,
	author        = "Robert Neches",
	booktitle     = "{Proceedings of the First ACM Conference on Computer-Supported Cooperative Work}",
	doi           = "10.1145/637069.637094",
	pages         = "192--201",
	publisher     = "{ACM}",
	title         = "{Tools help people co-operate only to the extent that they help them share goals and terminology}",
	year          = 1986,
}