@inproceedings{CSCW-2008-SinghT,
	author        = "Vandana Singh and Michael B. Twidale",
	booktitle     = "{Proceedings of the 12th ACM Conference on Computer Supported Cooperative Work}",
	doi           = "10.1145/1460563.1460670",
	isbn          = "978-1-60558-007-4",
	pages         = "699--702",
	publisher     = "{ACM}",
	title         = "{The confusion of crowds: non-dyadic help interactions}",
	year          = 2008,
}