@inproceedings{CSCW-2011-SaveryG,
	author        = "Cheryl Savery and T. C. Nicholas Graham",
	booktitle     = "{Proceedings of the 14th ACM Conference on Computer Supported Cooperative Work}",
	doi           = "10.1145/1958824.1958851",
	isbn          = "978-1-4503-0556-3",
	pages         = "177--186",
	publisher     = "{ACM}",
	title         = "{It’s about time: confronting latency in the development of groupware systems}",
	year          = 2011,
}