@inproceedings{CSCW-2012-DongF,
	author        = "Wei Dong and Wai-Tat Fu",
	booktitle     = "{Proceedings of the 15th ACM Conference on Computer Supported Cooperative Work}",
	doi           = "10.1145/2145204.2145232",
	isbn          = "978-1-4503-1086-4",
	pages         = "167--176",
	publisher     = "{ACM}",
	title         = "{One piece at a time: why video-based communication is better for negotiation and conflict resolution}",
	year          = 2012,
}