@inproceedings{CSCW-2012-WangCRR,
	author        = "Loxley Sijia Wang and Jilin Chen and Yuqing Ren and John Riedl",
	booktitle     = "{Proceedings of the 15th ACM Conference on Computer Supported Cooperative Work}",
	doi           = "10.1145/2145204.2145351",
	isbn          = "978-1-4503-1086-4",
	pages         = "989--998",
	publisher     = "{ACM}",
	title         = "{Searching for the goldilocks zone: trade-offs in managing online volunteer groups}",
	year          = 2012,
}