@inproceedings{HCI-ITE-2011-LangMBBM,
	author        = "Helmut Lang and Christian Mosch and Bastian Boegel and David Michel Benoit and Wolfgang Minker",
	booktitle     = "{Proceedings of the 14th International Conference on Human-Computer Interaction. Part II: Interaction Techniques and Environments}",
	doi           = "10.1007/978-3-642-21605-3_59",
	isbn          = "978-3-642-21604-6",
	pages         = "537--546",
	publisher     = "{Springer International Publishing}",
	series        = "{Lecture Notes in Computer Science}",
	title         = "{An Avatar-Based Help System for Web-Portals}",
	volume        = 6762,
	year          = 2011,
}