@inproceedings{HCI-SHI-1993-TrabelsiKN,
	author        = "Zouheir Trabelsi and Yoshiyuki Kotani and Hirohiko Nisimura",
	booktitle     = "{Proceedings of the Fifth International Conference on Human-Computer Interaction. Volume 2: Software and Hardware Interfaces}",
	isbn          = "0-444-89540-X",
	pages         = "362--367",
	publisher     = "{Elsevier}",
	title         = "{Heuristics for Generating Informative Responses to Failing User’s Queries in Natural Language Database Interfaces}",
	year          = 1993,
}