@inproceedings{KDD-2013-FuLLFHS,
	author        = "Bin Fu and Jialiu Lin and Lei Li and Christos Faloutsos and Jason I. Hong and Norman M. Sadeh",
	booktitle     = "{Proceedings of the 19th International Conference on Knowledge Discovery and Data Mining}",
	doi           = "10.1145/2487575.2488202",
	isbn          = "978-1-4503-2174-7",
	pages         = "1276--1284",
	publisher     = "{ACM}",
	title         = "{Why people hate your app: making sense of user feedback in a mobile app store}",
	year          = 2013,
}