@inproceedings{KDIR-2009-PiedadeS,
	author        = "Maria Beatriz Piedade and Maribel Yasmina Santos",
	booktitle     = "{Proceedings of the First International Conference on Knowledge Discovery and Information Retrieval}",
	isbn          = "978-989-674-011-5",
	pages         = "297--302",
	publisher     = "{INSTICC Press}",
	title         = "{Business Intelligence in Higher Education — Managing the Relationships with Students}",
	year          = 2009,
}