@inproceedings{KMIS-2010-ChakrabortyZ,
	author        = "Suman Chakraborty and Martin Zimmermann",
	booktitle     = "{Proceedings of the Second International Conference on Knowledge Management and Information Sharing}",
	isbn          = "978-989-8425-30-0",
	pages         = "348--353",
	publisher     = "{SciTePress}",
	title         = "{A Systematic Approach Towards Collection, Processing & Distribution of Information about Competitor Activities & Customer Needs in Terms of Products & Services}",
	year          = 2010,
}