@inproceedings{OCSC-2009-CindioP,
	author        = "Fiorella de Cindio and Cristian Peraboni",
	booktitle     = "{Proceedings of the Third International Conference on Online Communities and Social Computing}",
	doi           = "10.1007/978-3-642-02774-1_72",
	isbn          = "978-3-642-02773-4",
	pages         = "673--681",
	publisher     = "{Springer International Publishing}",
	series        = "{Lecture Notes in Computer Science}",
	title         = "{Are Online Communities Good for the Civic Audit of Public Spaces, Services, and Officers?}",
	volume        = 5621,
	year          = 2009,
}