Travelled to:1 × France
1 × Portugal
1 × Spain
2 × Italy
2 × USA
Collaborated with:F.A.Baião C.Cappelli V.T.Nunes E.C.Ramos J.C.d.A.R.Gonçalves C.Werner B.Trinkenreich G.Santos V.T.F.Confort F.J.N.Santos J.C.S.d.P.Leite T.V.Batista M.d.O.Barros J.R.Dutra R.Paim B.Pinho L.G.Azevedo S.W.M.Siqueira J.d.Souza M.Lopes
Talks about:process (7) busi (5) manag (4) context (3) enterpris (2) intellig (2) improv (2) extern (2) model (2) base (2)
Person: Flávia Maria Santoro
DBLP: Santoro:Fl=aacute=via_Maria
Contributed to:
2015
2012
20122011
201020092009Wrote 9 papers:
- SEKE-2015-TrinkenreichSCS #metric #process #towards #using
- Toward using Business Process Intelligence to Support Incident Management Metrics Selection and Service Improvement (BT, GS, VTFC, FMS), pp. 522–527.
- KMIS-2012-RamosSB #enterprise
- Improving Enterprise IT Governance and Management by Applying Competitive Intelligence and External Context Discovery on COBIT 5.0 (ECR, FMS, FAB), pp. 89–96.
- SAC-2012-SantosCSLB #analysis #heuristic #identification #modelling #process
- Analysis of heuristics to identify crosscutting concerns in business process models (FJNS, CC, FMS, JCSdPL, TVB), pp. 1725–1726.
- KMIS-2011-RamosSB #process
- A Method for Discovering the Relevance of External Context Variables to Business Processes (ECR, FMS, FAB), pp. 399–408.
- ICEIS-ISAS-2010-CappelliSNBD #estimation #process
- An Estimation Procedure to Determine the Effort Required to Model Business Processes (CC, FMS, VTN, MdOB, JRD), pp. 178–184.
- ICEIS-ISAS-2010-GoncalvesSB #collaboration #elicitation #process
- Collaborative Business Process Elicitation through Group Storytelling (JCdARG, FMS, FAB), pp. 295–300.
- ICEIS-ISAS-2010-NunesWS #process
- Context-based Process Line (VTN, CW, FMS), pp. 277–282.
- ICEIS-ISAS-2009-AzevedoSBSLCS #approach #architecture #enterprise #ontology
- Enterprise Ontology Management — An Approach based on Information Architecture (LGA, SWMS, FAB, JdS, ML, CC, FMS), pp. 243–248.
- SAC-2009-PaimNPSCB #process
- Structuring a process management center of excellence (RP, VTN, BP, FMS, CC, FAB), pp. 281–282.