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Travelled to:
1 × Spain
1 × USA
Collaborated with:
G.Santos M.P.Barcellos V.T.F.Confort F.M.Santoro
Talks about:
support (3) servic (3) metric (3) studi (2) model (2) matur (2) systemat (1) intellig (1) process (1) toward (1)

Person: Bianca Trinkenreich

DBLP DBLP: Trinkenreich:Bianca

Contributed to:

ICEIS v2 20152015
SEKE 20152015

Wrote 3 papers:

ICEIS-v2-2015-TrinkenreichS #case study #maturity #metric #modelling
Metrics to Support It Service Maturity Models — A Case Study (BT, GS), pp. 395–403.
ICEIS-v2-2015-TrinkenreichSB #maturity #metric #modelling
Metrics to Support IT Service Maturity Models — A Systematic Mapping Study (BT, GS, MPB), pp. 330–337.
SEKE-2015-TrinkenreichSCS #metric #process #towards #using
Toward using Business Process Intelligence to Support Incident Management Metrics Selection and Service Improvement (BT, GS, VTFC, FMS), pp. 522–527.

Bibliography of Software Language Engineering in Generated Hypertext (BibSLEIGH) is created and maintained by Dr. Vadim Zaytsev.
Hosted as a part of SLEBOK on GitHub.