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Travelled to:
1 × USA
Collaborated with:
P.Makanawala J.Godara E.Goldwasser
Talks about:
satisfact (1) servic (1) improv (1) effici (1) custom (1) applic (1) gamif (1) appli (1) agent (1)

Person: Hang Le

DBLP DBLP: Le:Hang

Contributed to:

HCI/DUXU p2 20132013

Wrote 1 papers:

DUXU-CXC-2013-MakanawalaGGL #gamification #performance
Applying Gamification in Customer Service Application to Improve Agents’ Efficiency and Satisfaction (PM, JG, EG, HL), pp. 548–557.
Bibliography of Software Language Engineering in Generated Hypertext (BibSLEIGH) is created and maintained by Dr. Vadim Zaytsev.
Hosted as a part of SLEBOK on GitHub.