BibSLEIGH
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XHTML 1.0 W3C Rec
CSS 2.1 W3C CanRec
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Travelled to:
1 × USA
Collaborated with:
J.Godara E.Goldwasser H.Le
Talks about:
satisfact (1) servic (1) improv (1) effici (1) custom (1) applic (1) gamif (1) appli (1) agent (1)

Person: Prerna Makanawala

DBLP DBLP: Makanawala:Prerna

Contributed to:

HCI/DUXU p2 20132013

Wrote 1 papers:

DUXU-CXC-2013-MakanawalaGGL #gamification #performance
Applying Gamification in Customer Service Application to Improve Agents’ Efficiency and Satisfaction (PM, JG, EG, HL), pp. 548–557.
Bibliography of Software Language Engineering in Generated Hypertext (BibSLEIGH) is created and maintained by Dr. Vadim Zaytsev.
Hosted as a part of SLEBOK on GitHub.