7 papers:
CSCW-2014-TausczikDK #community #online- Building loyalty to online communities through bond and identity-based attachment to sub-groups (YRT, LAD, REK), pp. 146–157.
KDIR-KMIS-2013-SvobodaC #case study #education #experience- Customer Satisfaction and Loyalty in Higher Education — A Case Study over a Five-Year Academic Experience (PS, JC), pp. 431–436.
CIKM-2012-ShenCL- Loyalty-based selection: retrieving objects that persistently satisfy criteria (ZS, MAC, XL), pp. 2189–2193.
KMIS-2010-FaedAW #trust- The Impact of Trust and Interactivity on Intensifying Customer Loyalty for CRM (AF, AA, CW), pp. 113–120.
IDGD-2009-ZhaoF #game studies #online- Factors Affecting Online Game Players’ Loyalty (FZ, XF), pp. 197–206.
ICEIS-v4-2003-RaggadL- Customer Loyalty in E-Business (BGR, JL), pp. 324–328.
CHI-2000-LeeKM #design #internet #what- What makes Internet users visit cyber stores again? key design factors for customer loyalty (JL, JK, JYM), pp. 305–312.
