@inproceedings{CHI-2011-LelisH,
	author        = "Stelios Lelis and Andrew Howes",
	booktitle     = "{Proceedings of the 29th ACM SIGCHI Conference on Human Factors in Computing Systems}",
	doi           = "10.1145/1978942.1979278",
	isbn          = "978-1-4503-0228-9",
	pages         = "2285--2294",
	publisher     = "{ACM}",
	title         = "{Informing decisions: how people use online rating information to make choices}",
	year          = 2011,
}