Michael Twidale, Paul F. Marty
Coping with errors: the importance of process data in robust sociotechnical systems
CSCW, 2000.
@inproceedings{CSCW-2000-TwidaleM,
author = "Michael Twidale and Paul F. Marty",
booktitle = "{Proceedings of the Eighth ACM Conference on Computer Supported Cooperative Work}",
doi = "10.1145/358916.358998",
isbn = "1-58113-222-0",
pages = "269--278",
publisher = "{ACM}",
title = "{Coping with errors: the importance of process data in robust sociotechnical systems}",
year = 2000,
}