@inproceedings{CSCW-2002-BakerGG,
	author        = "Kevin Baker and Saul Greenberg and Carl Gutwin",
	booktitle     = "{Proceedings of the Ninth ACM Conference on Computer Supported Cooperative Work}",
	doi           = "10.1145/587078.587093",
	isbn          = "1-58113-560-2",
	pages         = "96--105",
	publisher     = "{ACM}",
	title         = "{Empirical development of a heuristic evaluation methodology for shared workspace groupware}",
	year          = 2002,
}