@inproceedings{CSCW-2013-NguyenF,
	author        = "Duyen T. Nguyen and Susan R. Fussell",
	booktitle     = "{Proceedings of the 16th ACM Conference on Computer Supported Cooperative Work}",
	doi           = "10.1145/2441776.2441782",
	isbn          = "978-1-4503-1331-5",
	pages         = "19--32",
	publisher     = "{ACM}",
	title         = "{Effect of message content on communication processes in intercultural and same-culture instant messaging conversations}",
	year          = 2013,
}