@inproceedings{CSCW-2014-LampeGFE,
	author        = "Cliff Lampe and Rebecca Gray and Andrew T. Fiore and Nicole B. Ellison",
	booktitle     = "{Proceedings of the 17th ACM Conference on Computer Supported Cooperative Work}",
	doi           = "10.1145/2531602.2531720",
	isbn          = "978-1-4503-2540-0",
	pages         = "3--15",
	publisher     = "{ACM}",
	title         = "{Help is on the way: patterns of responses to resource requests on facebook}",
	year          = 2014,
}