@inproceedings{DL-1997-CrabtreeTON,
	author        = "Andy Crabtree and Michael Twidale and Jon O'Brien and David M. Nichols",
	booktitle     = "{Proceedings of the Second ACM International Conference on Digital Libraries, July 25-28, 1997, Philadelphia, PA, USA}",
	cdrom         = "DL1997/P221.pdf",
	doi           = "10.1145/263690.263824",
	isbn          = "0-89791-868-1",
	pages         = "221--228",
	publisher     = "{ACM}",
	title         = "{Talking in the Library: Implications for the Design of Digital Libraries}",
	year          = 1997,
}