@inproceedings{HCI-AS-2013-Rauch,
	author        = "Marta Rauch",
	booktitle     = "{Proceedings of the 15th International Conference on Human-Computer Interaction. Part II: Applications and Services}",
	doi           = "10.1007/978-3-642-39262-7_31",
	isbn          = "978-3-642-39261-0",
	pages         = "276--283",
	publisher     = "{Springer International Publishing}",
	series        = "{Lecture Notes in Computer Science}",
	title         = "{Best Practices for Using Enterprise Gamification to Engage Employees and Customers}",
	volume        = 8005,
	year          = 2013,
}