@inproceedings{KMIS-2014-TeixeiraAOPS,
	author        = "Rui Teixeira and Fernando Afonso and Bruno C. d. S. Oliveira and Filipe Portela and Manuel Filipe Santos",
	booktitle     = "{Proceedings of the Sixth International Conference on Knowledge Management and Information Sharing}",
	doi           = "10.5220/0005051601530160",
	isbn          = "978-989-758-050-5",
	pages         = "153--160",
	publisher     = "{SciTePress}",
	title         = "{Business Intelligence to Improve the Quality of Local Government Services — Case-study in a Local Government Town Hall}",
	year          = 2014,
}