Travelled to:1 × USA
Collaborated with:B.Suhm J.Bers D.McCarthy D.Getty K.Godfrey P.Peterson
Talks about:call (2) languag (1) speech (1) compar (1) center (1) touch (1) studi (1) natur (1) menus (1) tone (1)
Person: Barbara Freeman
DBLP: Freeman:Barbara
Contributed to:
2002Wrote 1 papers:
- CHI-2002-SuhmBMFGGP #case study #comparative #natural language #speech
- A comparative study of speech in the call center: natural language call routing vs. touch-tone menus (BS, JB, DM, BF, DG, KG, PP), pp. 283–290.