BibSLEIGH corpus
BibSLEIGH tags
BibSLEIGH bundles
BibSLEIGH people
Open Knowledge
XHTML 1.0 W3C Rec
CSS 2.1 W3C CanRec
email twitter
Travelled to:
3 × USA
Collaborated with:
P.Peterson B.A.Myers A.Waibel J.Bers D.McCarthy B.Freeman D.Getty K.Godfrey
Talks about:
call (4) end (2) multimod (1) interact (1) languag (1) correct (1) browser (1) system (1) speech (1) improv (1)

Person: Bernhard Suhm

DBLP DBLP: Suhm:Bernhard

Contributed to:

CHI 20092009
CHI 20022002
CHI 19991999

Wrote 3 papers:

CHI-2009-SuhmP #experience
Call browser: a system to improve the caller experience by analyzing live calls end-to-end (BS, PP), pp. 1313–1322.
CHI-2002-SuhmBMFGGP #case study #comparative #natural language #speech
A comparative study of speech in the call center: natural language call routing vs. touch-tone menus (BS, JB, DM, BF, DG, KG, PP), pp. 283–290.
CHI-1999-SuhmMW #empirical #evaluation #fault #interactive #modelling #multimodal
Model-Based and Empirical Evaluation of Multimodal Interactive Error Correction (BS, BAM, AW), pp. 584–591.

Bibliography of Software Language Engineering in Generated Hypertext (BibSLEIGH) is created and maintained by Dr. Vadim Zaytsev.
Hosted as a part of SLEBOK on GitHub.