@inproceedings{CHI-1995-Harrison,
	author        = "Susan M. Harrison",
	booktitle     = "{Proceedings of the 13th ACM SIGCHI Conference on Human Factors in Computing Systems}",
	doi           = "10.1145/223904.223915",
	isbn          = "0-201-84705-1",
	pages         = "82--89",
	publisher     = "{ACM/Addison-Wesley}",
	title         = "{A Comparison of Still, Animated, or Nonillustrated On-Line Help with Written or Spoken Instructions in a Graphical User Interface}",
	year          = 1995,
}