@inproceedings{CHI-2005-DabbishKFK,
	author        = "Laura A. Dabbish and Robert E. Kraut and Susan R. Fussell and Sara B. Kiesler",
	booktitle     = "{Proceedings of the 23rd ACM SIGCHI Conference on Human Factors in Computing Systems}",
	doi           = "10.1145/1054972.1055068",
	isbn          = "1-58113-998-5",
	pages         = "691--700",
	publisher     = "{ACM}",
	title         = "{Understanding email use: predicting action on a message}",
	year          = 2005,
}