@inproceedings{CHI-2011-ScarrCGQ,
	author        = "Joey Scarr and Andy Cockburn and Carl Gutwin and Philip Quinn",
	booktitle     = "{Proceedings of the 29th ACM SIGCHI Conference on Human Factors in Computing Systems}",
	doi           = "10.1145/1978942.1979348",
	isbn          = "978-1-4503-0228-9",
	pages         = "2741--2750",
	publisher     = "{ACM}",
	title         = "{Dips and ceilings: understanding and supporting transitions to expertise in user interfaces}",
	year          = 2011,
}