@inproceedings{ICSE-2012-MitchellS,
	author        = "Susan M. Mitchell and Carolyn B. Seaman",
	booktitle     = "{Proceedings of the 34th International Conference on Software Engineering}",
	doi           = "10.1109/ICSE.2012.6227103",
	editor        = "Martin Glinz and Gail C. Murphy and Mauro Pezzè",
	isbn          = "978-1-4673-1067-3",
	pages         = "1265--1268",
	publisher     = "{IEEE}",
	title         = "{Software process improvement through the identification and removal of project-level knowledge flow obstacles}",
	year          = 2012,
}