Travelled to:2 × USA
Collaborated with:Y.Chen S.Tao X.Yan N.Anerousis Z.Liu T.Li
Talks about:ticket (3) resolut (2) rout (2) probabilist (1) recommend (1) enterpris (1) workflow (1) hierarch (1) sequenc (1) problem (1)
Person: Qihong Shao
DBLP: Shao:Qihong
Contributed to:
2010
20082008
2006Wrote 4 papers:
- VLDB-2010-LiuSC #workflow
- Searching Workflows with Hierarchical Views (ZL, QS, YC), pp. 918–927.
- KDD-2008-ShaoCTYA #mining #performance #sequence
- Efficient ticket routing by resolution sequence mining (QS, YC, ST, XY, NA), pp. 605–613.
- VLDB-2008-ShaoCTYA #enterprise #named #problem #recommendation
- EasyTicket: a ticket routing recommendation engine for enterprise problem resolution (QS, YC, ST, XY, NA), pp. 1436–1439.
- CIKM-2006-LiSC #database #named #probability #xml
- PEPX: a query-friendly probabilistic XML database (TL, QS, YC), pp. 848–849.