Travelled to:1 × USA
Collaborated with:J.W.Cooper M.S.Neff W.Teiken Y.Park K.F.Cheng S.C.Gates K.Visweswariah
Talks about:telephon (1) contact (1) visual (1) prompt (1) expans (1) center (1) refin (1) queri (1) navig (1) lexic (1)
Person: Roy J. Byrd
DBLP: Byrd:Roy_J=
Contributed to:
2008
1997Wrote 2 papers:
- CIKM-2008-ByrdNTPCGV #automation
- Semi-automated logging of contact center telephone calls (RJB, MSN, WT, YP, KSFC, SCG, KV), pp. 133–142.
- DL-1997-CooperB #navigation #query #refinement #visual notation
- Lexical Navigation: Visually Prompted Query Expansion and Refinement (JWC, RJB), pp. 237–246.